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Troubleshooting Quizzes
Having trouble? Start by selecting one of the quizzes below to diagnose and solve common issues. At the end of each quiz, you'll have the option to get in touch with us directly. Completing the quiz helps us better understand your issue and provide more accurate support.
Not seeing your issue here? Scroll down and fill out our contact form and we’ll get in touch. Or feel free to browse our User Resources.
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Please Note: As of 10/01/24, a Remote Service Subscription will be required for remote machine support and troubleshooting on any machine more than 2 years old or under ownership of anyone other than the original purchaser. For more information on this service, please refer to the product listing linked above.
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